Privacy Policy

At FG Life, we are committed to protecting the privacy of our users. This Privacy Policy outlines the information we collect, how we use it and the measures we take to ensure its security. References in this Privacy Policy to “we”, “us” and “our” means, AIFP Personal Risk Ltd (FG Life). We protect your information in accordance with the Privacy Act 2020 (the Act).

Your Authorisation

By providing us with your personal information or engaging us to provide you with our services, you consent to the collection, use, storage and disclosure of personal information in accordance with this Privacy Policy.

Information Collection and Use

We collect personal information, such as name, address, phone number, email, and financial information from you to provide financial advice and services. This information is used to provide personalised financial advice and recommendation to meet your financial circumstances and goals.

Why do we collect your Personal Information?

To provide you with our financial advice and recommendation for products and services that suit you for your circumstances, needs and objectives, we need to collect your personal information.

We may also collect your personal information (including credit history and health status) on behalf of the lenders, insurers and other providers of the Products that you may choose to apply for. Product Providers will have their own Privacy Policy that applies to the information that we collect on their behalf.

Under no circumstances do we sell your information or share it with third parties unless permitted by you.

How do we collect your Information?

Generally, we will collect your personal information directly from you.
We may also collect your personal information from:

• with your authorisation, banks and employers;
• product providers; and
• any other person authorised by you.

If you provide any personal information about anyone else to us (the Other Person), you confirm that you have collected information in accordance with the Act, therefore, the Other Person has:

• authorised the disclosure to us and the collection, use and disclosure of its personal information by us in accordance with this Privacy Policy; and
• been informed of its right to access and request correction of its personal information.

Information Sharing and Disclosure

We do not sell, rent, or share any personal information with third parties, except as necessary to provide financial services or as required by law. We may disclose your personal information to the following people if we consider it necessary to do so:

• Product Providers, third parties or others.
• Referral partners who can assist you with your circumstances and goals.
• Investors or any entity that has an interest in our business or any entity to whom we consider assigning or transferring any of our rights or obligations or selling all or part of our business.
• If we are legally required to share your information, such as regulatory bodies and the Government.
• To auditors to ensure that the services we provided to you are in your best interests.
• Your employer and referees, as well as credit reporting and identity verification agencies.
• Any other person or entity authorised by you.

Prior to disclosing any of your personal information to any other persons or organisations, we will take all reasonable steps to make sure that are compliant with the Act and that the person or organisation has also committed to protecting your personal information at least equal to our commitment.

Do we disclose your Personal Information to anyone outside New Zealand?

We may use cloud storage to store your personal information. The cloud storage and the data centres may be located outside New Zealand.

To provide you with our services, we may need to share your information with organisations outside New Zealand, for example, information technology providers based in India or Australia.

Your Rights

You may access and request corrections for any of your personal information that we held at any time.

We will generally rely on you to ensure the information we held about you is accurate. If any of your personal information changes, please contact us as soon as practicable via email info@fglife.co.nz

Security

We take the security of our users' personal information seriously and use appropriate physical, technical and administrative safeguards to protect it from unauthorised access, use, or disclosure. This includes encryption, secure servers, and firewalls.

Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates.

Contact Information

If you have any questions about this Privacy Policy or our information practices, please contact our Privacy Officer using the details provided below:

Phone : 0800 344 700

Email : compliance@fglife.co.nz

Post : 430 Ulster Street, Beerescourt, Hamilton 3200